Dealers will have to continue working hard to overcome their customers’ concerns over committing to a new car and manufacturers will have to work hard to support them in the short-term.

There is an opportunity to think beyond European shores and automotive retailing in the UK is seen by many as a benchmark for best practice across the globe. We see growth in the Far East, China and India as the new economic powerhouses of the world and are helping dealers and manufacturers there to improve operations.